Good evening Mark and Adam,
Given our recent history, you will not be too surprised to hear that there has been a solicitor problem with the Thurston Close chain and several 'failed' exchange dates. We may be used to it, but it does not get any easier!
You do need to know however, that throughout the whole chain, the most proactive agents and problem solvers have been Victoria and Nicola. Their knowledge of the system and ability to communicate with others has been impressive. It is quite an art to be polite and 'challenging' at the same time. I am sure that you know that providing this role is critical to many sales.
It would be pleasing for us if you could find an appropriate moment to congratulate them. We are not there yet with our chain, but not for any lack of effort on their part.
Best wishes for nowTuesday, November 15, 2016
We thank you for your support towards our search for a suitable property in Chandlers Fords area for the past two to three years.
Spark Ellison services were found to be exemplary. Your staff was never tired of showing properties to us. Spark Ellison staff also asked, in writing, our feedback on properties we viewed, which shows you value opinion from buyers.
It was hard for us to find a suitable home and I would like to thank all your staff for their kind support.
Best regardsTuesday, November 15, 2016
House is lovely!
Thank you so much to you and your team for your excellent service and communication ….and your thoughtful gift!
KindestTuesday, November 8, 2016
Thank you Nicola
It’s good to know that we have one person (estate agent) that actually knows what they are doing in the chain! Thank God for Nicola – that’s all I have to say!Tuesday, November 1, 2016
You have been awesome in chasing and if everyone else put in the effort that you have, I'm sure we'd be there by now. I do appreciate it and let's keep going (pulled teeth and all).
Kind RegardsTuesday, November 1, 2016
Many Thanks for all your help and support in chasing and pushing this through. Glad I have chosen Sparks Ellison as the estate agent for the sale.
Looking forward for this invoice to be payed from the sale proceedings and on completion date.
Best RegardsTuesday, October 4, 2016
Thank you for your help in our purchase of 5 Harvest Road, and thank you for the lovely flowers. We love our new home.
Dear Victoria, Kim and team
Thank you for all your help finding our perfect first home.
Kindest RegardsMonday, October 3, 2016
Dear Adam and Nicola
Thank you so much for everything you did for us with the house sale and purchase.
Nicola, we would have been lost without you!
You have all made this less stressful.
We will be highly recommending you to friends.Monday, September 19, 2016
Despite my frustrations with the procrastination of the buyers I am very happy with the price achieved, with the personal service provide by you and that of SparksEllison in general. Thank you.
Best WishesMonday, September 19, 2016